|
|
|
|
|
|
|
|
You ask: Why Outsource?
Outsourcing is about achieving outcomes more quickly, more efficiently, getting to the market before your competitors, maximizing workforce flexibility and gaining access to highly qualified personnel.
Outsourcing is becoming one of the most significant business trends in Australia.
Outsourcing provides trained professional staff that are already trained and prepared to act, and the buck stops with them!
History has proven!
Hours of business presentations, training and coaching has revealed to us that most Small to Medium Sized Enterprises (SME) struggle with the Business Development (BD) and the Customer Service (CS) aspects of their business.
Hands on experience in the Human Resources (HR) industry has taught us that selecting talent is not easy! Assembling that talent is even harder, and it takes talent to recognise and then recruit talent!
Hours of business presentations, training and coaching has brought us to believe that the cost of inefficiencies and dissipated activity often associated with full time employment can be difficult to measure.
Hands on experience in business consulting and mentoring has brought us to believe there are common reasons some individuals are attracted to full time employment.
Hours of business presentations, training and coaching confirmed that the time and resources required in hiring and training and retraining or replacement of staff may simply put the client behind the eight ball in achieving their market share.
Hands on experience in business has taught us that much valuable information (corporate memory) is lost in staff departures.
Hours of business presentations, training and coaching tells us that the earlier the concept hits the streets; the sooner revenue starts being generated.
|
|
|
|
|
 |
The WorkedUp Difference
• Clients have the ability to access a diverse range of expertise
for the equivalent of a BD budget (whatever that means to your business)
• All WorkedUp BD personnel are fully trained in sales and customer service
• All Account Managers are fully trained in sales, communication and peformance by the principal Thérèse Ahern
• All Account Managers have a cross section of niche specialities
e.g. finance, franchising, sales, recruitment, IT, waste management,
business services, business systems, training and coaching
• All WorkedUp personnel are dedicated to the WorkedUp service guarantee*
• Account Managers have a maximum of 3-5 clients
• The principal, Thérèse Ahern is fully briefed and conversant with all clients and client objectives
• All Account Managers are fully conversant in their client’s business and desired objectives
• An agreement is made between the client and WorkedUp concerning
budget, desired objectives and an expected ROI (*The service guarantee
is based on this agreement)
• Each Account Manager is supported by a business development team
• Clients have the option to have WorkedUp kick start the Business
Development process and then train their staff in sales and customer
service
• We build long term relationships with our clients to provide continuity and integrity of BD data and processes
• WorkedUp provides flexible structures that harvests top talent
|
|
|
|
|
 |
It is the combination of the following areas that make us a compelling outsourcing resource!
1 Expertise:
• Harness the talent, technology and expertise of niche providers and leverage best practices.
• Gain access to experts who might otherwise be too expensive for you to employ full-time.
2 Management:
• Focus on the core competencies of your business and leave the worries of non-core competencies to someone else.
• We have our own management.
3 Personnel Flexibility:
• Hire specialists without being obligated to keep them employed when they are not needed.
• It is easier to terminate an outsourced relationship than to
terminate full-time personnel – in fact, our agreement encourages
accountability.
4 Conserve Capital:
• Concentrate financial resources on core business competencies vs.
investing capital in overheads, such as: recruitment, training,
administration, employee benefit programmes, absenteeism, office space,
equipment.
• Achieve higher return on investment of your BD spend.
Note: It is estimated employee expenses account for up to 70% of a company’s overall revenue.
5 Conserve IP
• When you lose staff we provide the bridge to conserve BD
information (all activities are stored in databases and are available
on your request)
• All learnings on the job are documented and fed back to client
• Our feedback is objective and professional
|
|
|
|
|
|
